Support

Help & Contact

13 August 2026 · Ludream | Coderilla GmbH

Need a hand with Ludream, hit a bug, or have a question about how a feature works? Everything you need to reach us, plus answers to the most common questions, is on this page.

Contact: support@coderilla.de. We usually reply within a few business days. When you write, it helps to include your device model, your iOS or Android version, and the app version, which is shown at the bottom of the app's Settings screen.

Contact us

The fastest way to get help is by email:

Coderilla GmbH
support@coderilla.de

Ludream has no accounts and no login, so there is nothing to verify before we can help you. Just send a message and we will get back to you.

Full company and legal notice details are in our Imprint.

Frequently asked questions

Do I need an account to use Ludream?

No, and there is no way to create one. Ludream runs entirely on your device: no sign-up, no password, no profile. Your dream journal is stored locally and is never sent to us.

That also means we cannot look anything up on our side. Whatever you tell us about a problem is what we have to work with, so a little detail goes a long way.

My reality check reminders are not arriving.

Reminders are local notifications scheduled by the app, so the cause is almost always a permission or a settings mismatch. Check that:

  • Notifications are allowed for Ludream in your device settings.
  • Reminders are switched on in the app under Settings, Reality Check Reminders, and the active time window covers the part of the day when you expect them.
  • You are not expecting a fixed rhythm. Reminders are spread at random times inside your window on purpose, because a predictable schedule trains your brain to dismiss them without looking. Uneven gaps are normal.
  • The free tier schedules up to 6 checks per day. Ludream Premium goes up to 18.

I bought Ludream Premium but the features are still locked.

Premium is a one-time purchase tied to the Apple or Google account you bought it with. On a new device, or after reinstalling, sign in with that same account, open the premium screen in the app and tap Restore purchase.

If it still does not unlock, email us with your store receipt and we will sort it out. Payments and refunds are handled by Apple and Google, not by us, so we cannot issue a refund ourselves, but we can point you to the right place.

How do I move my dreams to a new phone?

Two ways, and you can use both. Under Settings, Import and Export, you can export your journal and your dream elements library as CSV or JSON, keep that file, and import it on the new device.

Or turn on cloud backup, which writes to your own iCloud on iOS and your own Google Drive on Android. The backup lives in your account, not ours, so we never see its contents.

Where is my dream data stored, and can I delete it?

Everything you log stays in a local database on your device. You can delete individual entries at any time in the journal, and uninstalling Ludream removes the on-device database with it. If you want to keep a copy, export before you uninstall.

Deleting the app is therefore final. There is no server-side copy for us to restore.

Voice dictation is not picking anything up.

Dictation uses your device's own speech recognition, and it needs two permissions rather than one. In your device settings, check that Ludream has access to both the microphone and speech recognition. If speech recognition is denied, recording appears to start but no text ever arrives.

It also needs a language your device can transcribe. If your keyboard cannot dictate in a language, Ludream cannot either.

App lock will not switch on.

App lock uses Face ID, Touch ID, or your device passcode, so it needs at least one of those set up in your device settings first. On a device with no passcode and no biometrics enrolled, the toggle stays unavailable.

Is Ludream free? What does Premium add?

The download is free, and the free tier is not a trial. It includes the full dream journal with unlimited entries, all 8 technique guides, all 9 reality checks, 4 training exercises, the Insights overview with your streaks and lucid rate, the achievements, import and export, cloud backup and app lock.

Ludream Premium is a one-time purchase of 14.99 euros with no subscription. It adds 6 further training exercises plus guided meditations, 6 more in-depth articles, two more quiz topics, the deeper Insights pages including technique effectiveness, and reality check reminders up to 18 per day with your own message pool.

Can I use Ludream in my own language?

Ludream follows your device language, and you can change it by hand under Settings, Language.

Every language is written and maintained as an original, not run through machine translation.

I have been practising for weeks and still have not had a lucid dream.

That is common, and it does not mean anything is broken. Results vary widely between people, and no technique works reliably for everyone.

Two things do most of the work early on. The first is recall: write down whatever you remember every morning, even a single fragment, because you cannot notice a dream sign you never recorded. The second is genuine attention during reality checks. A check performed mechanically, while you already know the answer, has close to no effect.

If your recall is solid and lucidity still is not happening, MILD combined with WBTB has the strongest evidence behind it. Aspy et al. (2017) found that combination to be the most effective of the methods they tested. Ludream includes guided sessions for both, and the Insights tab can show you which techniques have actually worked for you.

Your data and privacy

Ludream is private by design. There are no accounts, no advertising, and no analytics or tracking SDKs in the app. Your dream journal is stored on your device, and optional cloud backup goes to your own iCloud or Google Drive, which means the contents never pass through us.

The only outbound request the app makes is an optional anonymous star rating. The only personal data we process at all is an email address, and only if you voluntarily give us one on this website to subscribe to our newsletter.

The full detail, including your GDPR rights, is in our Privacy Policy.

Reporting bugs and feedback

Found a bug, or have an idea that would make Ludream better? We would genuinely like to hear it. Email us at support@coderilla.de with a short description of what happened, what you expected instead, and the steps to reproduce it.

Your device model, operating system version, and app version help us track a problem down faster. Because your journal never leaves your device, we cannot reproduce anything from your data, so a screenshot with anything private cropped out is often the quickest route to a fix.

Feature requests are welcome too. Ludream is built by a small team, and a fair amount of what is in the app started as an email from someone using it.